Privacy Policy
1. Information We Collect
a. Personal Information:
- Email Address: When you subscribe to our newsletter or create an account.
- Name: If provided during subscription or account creation.
- Contact Information: When you contact us for support or inquiries.
- Billing and Shipping Information: Including full name, shipping address, billing address, and phone number provided during checkout.
- Payment Information: Payment details (such as partial credit/debit card numbers) are securely processed by third-party payment providers. We do not store full payment details.
- Purchase History: Details of products purchased, order history, and transaction information.
b. Non-Personal Information:
- IP address, browser type, operating system, and other technical data collected automatically when you browse our website.
- Cookies and similar tracking technologies to enhance user experience.
2. How We Use Your Information
- To send email updates, newsletters, promotions, and information about our products and services.
- To respond to inquiries, support requests, or comments.
- To process and fulfill orders, including shipping and delivery.
- To provide order confirmations, receipts, or updates.
- To handle returns, refunds, and customer support requests.
- To improve our website’s functionality and user experience.
- To comply with legal requirements or resolve disputes.
3. Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except in the following situations:
- Service Providers: We use Brevo (Sendinblue) to manage our email marketing campaigns. You can view their privacy policy here.
- Payment Processors: Payment details are securely processed by third-party payment providers such as [Insert Payment Gateway Name].
- Shipping Providers: Shipping information is shared with courier services to deliver your orders.
- Fraud Prevention: Data may be shared with fraud detection services for secure transactions.
- Legal Obligations: If required by law, we may disclose information to comply with legal requests, court orders, or governmental regulations.
4. Data Storage and Security
- Data is stored securely on Brevo’s servers.
- Access to your data is limited to authorized personnel.
- We use encryption and other security measures to protect your information from unauthorized access.
5. Your Rights
- Access and Update: You can request access to or update your personal data by contacting us at sharkvays@gmail.com.
- Opt-Out: You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link in the footer of our emails.
- Data Deletion: You may request the deletion of your personal data by contacting us.
6. Cookies and Tracking Technologies
We use cookies to:
- Enhance your experience on our website.
- Analyze website traffic and performance.
By using our website, you consent to the use of cookies. You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: sharkvays@gmail.com
By using Sharkvay.com, you agree to the terms of this Privacy Policy. Thank you for trusting us with your information.